RISK FREE 1st ONLINE PURCHASE
If you are worried for any reason before getting to know us, worry not! For your FIRST online purchase, if you are not completely happy for any reason, return it to us within 30 days of purchase.
In addition to refunding 100% of your purchase price, we will refund your shipping and handling, AND we will even pay for the return shipping back to us.
How to start?
3 simple steps if you are new:
Step 1 Sign up as new member
Welcome! Sign up as our new member when you decide to buy from us.
Step 2 Browse and Shop
Found an item you’d like to buy? select “ADD TO CART” and the item will automatically be captured into the Shopping Cart, whereby the total cart amount will be shown on bottom right corner.
Step 3 Complete Order & wait for our delivery
Once you’re happy with your selections, press “CHECKOUT” at Shopping Cart & follow the steps provided. If you have an e-voucher to redeem, just enter at the voucher box available before you proceed to check-out the order. Finally, sit back, relax and wait for your parcel.
Need more information? Check out this FREQUENTLY ASKED QUESTIONS.
- Product pricing and availability are subject to change without prior notice.
- You may choose the desired currency from the list on top left corner of our online store.
FEEDBACK AND COMPLAINTS
If you’re happy with our services, please tell others!
If you are unhappy about us, please let us know by calling our Customer Service at +603-7877 6350 or send us an email email@example.com
If you have any dissatisfaction regarding the quality of our products, you may complain through the government sector as below:
a. Jabatan Kesihatan Negeri Selangor (Bahagian Keselamatan dan Kualiti Makanan)
- Address: Tingkat 15 & 27, Wisma MBSA, Persiaran Perbandaran,
40000 Shah Alam, Selangor.
- Contact Number: 603-5518 2121/ 603-5510 6012
- Fax: 603-5518 5194/ 603-55185195/ 603-5518 5196
- Web Complaint Form: http://moh.spab.gov.my/eApps/system/index.do?aplCode=en
b. Kementerian Perdagangan Dalam Negeri,Koperasi dan Kepenggunaan (KPDNKK)
- Address: (Cawangan Petaling Jaya) Tingkat 6B, Bangunan Persekutuan Petaling Jaya, Jalan Sultan, 46200 Petaling Jaya, Selangor.
- Contact Number: 603-8000 8000 / Hotline: 1800-886-800
- E-mail: firstname.lastname@example.org
- Web Complaint Form: http://eaduan.kpdnkk.gov.my/eaduan/aduanbaru.php?lang=2
CAN'T FIND WHAT ARE YOU LOOKING FOR?
If you have a specific item in mind but do not see it on greenwellness.my, please feel free to contact our Customer Service at +603-7877 6350 or email email@example.com